About, Delivery & Returns
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Contact us
Phone : 01382 760125
Email : customerservice@bestporteurope.co.uk
Chat: Click on the green bar on the bottom left to expand and talk to one of our team live!
Delivery Information
Free standard delivery comes at no charge to you and is sent via myHermes. Standard delivery takes 2-3 working days to arrive normally.
Our next day service is £5.00 extra on top of your order which will be sent via DPD. Orders must be placed before 1PM UK time for you to get your order next day.
Next day delivery is only available in the UK at the moment.
Our office
Unit 3,
Pitkerro Park,
Fowler Road,
West Pitkerro Ind Est,
Dundee
DD5 3RU
Scotland
Returns policy
Your rights for all purchases of goods from us are goverened by the the Consumer Contracts Regulations 2013.
You may cancel your order up to 14 days after the goods have been delivered to you. Please contact us via email, phone or in writing, within this time period, so that we can get this processed quickly.
In the event that the product does not meet the quality advertised please contact us within 14 days to discuss replacement, return and refunds.
The condition of the goods is our responsibility until the delivery person has concluded delivery.
You may be refunded the cost of the goods minus any delivery/collection charges.
If you are unsure of any of this, please give us a phone on 01382 760125 and we would be more than happy to help you!
